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21 HR AI tools every HR team should consider

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Published: 03 September 2024 | by Natasha K. A. Wiebusch, Marketing Content Manager at Brightmine

AI HR tools for a variety of functions are thriving. Generative AI in particular, has taken HR by storm, creating efficiencies in everything from HR compliance to learning and development.

However, formal AI adoption is still very much in progress. According to Gartner, fewer than half (38%) of HR leaders are piloting, planning or had already implemented generative AI tools in 2024.

If you’re like most HR professionals, you’re likely still thinking about how to maximise the benefits of AI in HR. You may also be considering which tools will best fit your team’s needs. We can help.

In this list, we provide key details on the most capable AI tools for HR on the market today. This list was created independently. Brightmine does not have any affiliation with the solutions listed below aside from our own products.

How is AI used in HR?

Like other business functions, HR is in the midst of an AI revolution. According to Mckinsey’s May 2024 state of AI survey, generative AI adoption, in particular, has spiked. And, Human Resources is seeing the results.

According to the survey, 50% of respondents saw costs decline in HR when they adopted AI. Additionally, 15% of those respondents saw costs decline by more than 20%. Aside from cost savings, HR AI tools have enabled HR to:

  • Automate repetitive tasks. HR teams often spend hours completing repetitive tasks. This includes tasks like answering the same employee inquiries over and over again and reviewing hundreds of resumes. AI can now complete these repetitive tasks, allowing HR to focus on strategic work.
  • Enhance communication. Communications with employees, candidates and other stakeholders are extremely important to HR teams. They help set the tone, inform employees of important information and maintain compliance. Now, generative AI tools can automate certain communications and provide suggestions to improve others.
  • Improve decision-making. With AI-powered analytics, HR leaders can leverage objective, data-backed insights to make better decisions. Now, HR has access to AI tools that analyse data, generate insights and offer recommendations at lightning speed. This includes data related to employee engagement, productivity, pay and more.

Choosing HR AI tools for your organisation

Today, there are literally hundreds — if not thousands — of HR AI tools on the market. With so many options to choose from, it’s important to carefully consider your needs and resources.

When choosing a new tool for your HR team, consider the following:

Capabilities

Different providers focus on different HR functions. When choosing a new AI tool, consider what capabilities the provider offers. For example, if you want an all-in-one applicant tracking system (ATS), you may want to avoid providers that offer only interview analysis.

Data Quality

As they say, data is AI’s lifeblood. If the data is poor quality, then the AI tool trained on that data will provide poor results. When considering a new AI tool, carefully review the provider’s data sources and practices.

Security

Your organisation will likely provide an AI with some form of organisational data. This may include personal employee data or information about the organisation’s practices. To help protect the organisation, ensure the provider’s cybersecurity, privacy and safety practices are compliant.

Fit

Though a particular AI tool may be extremely powerful, it may not fit your organisation’s needs. For example, it may not integrate with tools you’ve already invested in. Beyond quality, be sure to consider if it’s the right tool for YOUR organisation and your priorities.

Support

Whether or not the organisation has excellent onboarding and customer support is paramount. In this time of rapid change, your HR team will need a solid support system to ensure smooth adoption and integration of the new AI tool.

Experience

A great user experience will help HR team members onboard quickly and use all features the tool has to offer. It will also prevent team members from becoming frustrated or avoiding the tool.

21 HR AI tools every team should consider

HR services and compliance

Human resource teams have no shortage of responsibilities. Too often, HR departments become overstretched, leading to troubling burnout rates in the profession. From ensuring compliance and analysing employee data to negotiating employee benefits, HR’s responsibilities are nothing less than expansive. AI technology is now offering solutions to help reduce the workload by automating certain HR processes.

Brightmine HR & Compliance Centre

The Brightmine HR & Compliance Centre, formerly XpertHR tools and resources, provides in-depth coverage of HR legislation and leading practices. It uses AI to personalise each user’s dashboard based on their compliance and other HR needs.

Soon, all HR & Compliance Centre users will have access to AI Assist. This new capability uses generative AI to answer complex HR practice questions asked by users. Powered by a robust, comprehensive, reliable data source continuously kept up to date in line with developments. It automates time-consuming research, allowing HR teams to focus on higher value work.

Microsoft CoPilot

Microsoft is a generative AI tool that generates responses to any inquiry provided by a user. It can generate written responses and images, and it can analyse audio inputs. Though it’s extremely helpful for tasks like writing emails or creating summaries and transcripts, CoPilot has some shortcomings. The tool can provide inaccurate answers to technical inquiries. Unlike ChatGPT, CoPilot does provide citations to show where it drew information from for its response.

To help HR team members use generative AI appropriately, it’s important to implement safeguards.

Leena AI

Leena AI provides expert chatbots for a variety of business functions, including HR. It automates the HR query and ticket process by answering inquiries from employees. Leena AI integrates with a variety of HRIS and collaboration systems, including Workday, Oracle and Microsoft Teams.

Total rewards

In the wake of the COVID-19 pandemic, employers had to navigate one of the largest turnover surges in history. Employees quit at record rates, demanding more from their employers. Though what came to be known as the Great Resignation has subsided, higher employee expectations remain. In addition to demanding more work-life balance, employees now seek employers with better benefits and competitive, equitable pay. Thankfully for compensation and benefits leaders, the total rewards market has received its own AI glow-up…

Brightmine Compensation Planning

Brightmine Compensation Planning, formerly Cendex, takes the guesswork out of building competitive compensation packages. It uses AI to analyse user compensation data, complete job matching and help you build optimised pay structures. Compensation planning is currently available to employers operating in the UK. Its database includes 1.5 million UK employee datapoints across 26 functions.

Brightmine Pay Equity Analytics

Brightmine Pay Equity Analytics, formerly Gapsquare, is a powerful analytics tool that analyses pay data across demographics to identify pay inequities. With Pay Equity Analytics users can identify and analyse pay gaps across their workforce. Using AI, Pay Equity Analytics also identifies contributors to unadjusted pay gaps and what portion of the gap remains unexplained.

Compensation leaders can then use these insights to make objective, informed pay decisions. Most importantly, leaders can leverage data-backed fair pay practices to attract and retain talent.

Benify

Benify is a benefits administration platform with an employee-centred design. The app includes enrollment, surveys and benefits engagement features. Through the platform or mobile app, employees can get immediate answers to benefits questions through Beni, Benify’s benefits chatbot. By answering employee inquiries, Beni frees up valuable time for benefits administrators.

Recruitment and talent acquisition

Recruitment AI tools automate portions of the recruitment process using machine learning and generative AI. Some recruitment technology products focus on specific HR tasks, such as resume screening or candidate sourcing. Others, however, are complete AI-powered applicant tracking systems (ATS).

Workable

Workable is powerful all-in-one recruitment software that uses AI in a variety of its solutions. For example, Workable’s AI Recruiter analyses your job descriptions to match them to the best potential candidates. Workable also offers other AI-powered tools, including job description generation, automated screening, email generation and more.

Interviewer.ai

Interviewer.ai is a unique HR AI tool that analyses recorded candidate interviews. Using facial recognition and other advanced AI technology, this software automates candidate screening to save time on initial interviews. It also helps eliminate bias, reduce interview fatigue for HR teams and increase the number of candidates interviewed.

Textio Loop

Textio Loop minimises bias in hiring and other HR operations by identifying potential bias in written text. This includes text in job descriptions, communications and other recruitment messaging. This AI-powered tool also predicts the potential diversity of your candidate pool based on your job description. To help improve candidate pools, Textio offers recommendations to make job descriptions more inclusive.

Learning and development (L&D)

AI has inspired the most significant HR transformation in the field of learning and development, according to Josh Bersin. Generative AI is enabling L&D leaders to create new training programs in just minutes. And with the help of machine learning, employees can receive customised learning journeys and recommendations.

360Learning

360Learning is a learner-centred all-in-one learning management system (LMS). It offers learning solutions for onboarding, compliance, sales enablement and more. Like many providers, 360Learning includes both traditional and AI features. Key AI-powered features include:

  • Course and evaluation generation.
  • Course recommendations and monitoring.
  • Skills-gap analysis.

Arist

Arist is an AI-powered learning and development platform that provides customised learning experience to employees. Like other AI-powered learning platforms, it includes learning content generation and customised learning experiences. To set itself apart from competitors, the platform highlights its research-backed continuous learning methods and intuitive mobile capabilities.

Docebo

Docebo provides a full-scale learning platform with generative AI capabilities and customised learning experiences. Employees can customise their learning journeys depending on their interests. To help employers have visibility over employee learning progress, Docebo offers clear and easy-to-use learning data insights.

Wellness

AI is enhancing wellness programming by personalising wellness journeys for users. Employers can now provide employees access to wellness apps and services that provide customised wellness recommendations. Generative AI has also enabled the creation of AI therapy. That is, some providers are offering specialised chatbots that provide employees with anonymous therapy.

Headspace

Headspace is likely one of the most popular wellness providers on the market. The organisation offers an employee assistance program (EAP), meditation guidance, coaching, therapy and more. Through the app, employees can enjoy AI-driven recommendations to help them along their individual wellness journey.

Wysa

Wysa has created a specialised chatbot created to provide therapy to people in real-time. By training its chatbot on a unique, high-quality data set, Wysa has made anonymous therapy available to users. Though powerful, therapy from the chatbot is not the same as 1-on-1 conversations with a human therapist. Generally, whether AI psychiatric care is better or worse than human psychiatric care, is a growing subject of research.

Welltory

Welltory integrates with biometrics devices to retrieve key data, such as heart rate variability and blood pressure. Some popular devices it can integrate with include Apple Watch and Garmin. It then uses AI to analyse your stress levels and provide personalised recommendations. Welltory also has meditation and productivity features to help users become more productive at home and work.

Employee engagement

Employee engagement efforts are a top priority for employers. High engagement levels increase productivity, improve performance and support talent retention. With AI’s help, employers can supercharge their engagement efforts through powerful analytics, AI assistants and more.

Culture Amp

Culture Amp is an employee experience platform with powerful employee engagement capabilities. Its AI-powered people analytics provides drilled down metrics and AI-generated summaries. These summaries provide insights into what the data means and what interventions leaders may need to implement. It also offers employee surveys, action plans, benchmarks and more.

Included.ai

Included.ai uses AI to help people analytics professionals gain in-depth insights into their talent health. It analyses people data, such as demographic data and retention rates, and provides AI-generated scorecards. These scorecards help analysts understand the status of their workforce and where they may need to make adjustments.

Lattice Engagement

Lattice is a talent management platform that provides a variety of solutions, including Lattice Engagement. The Engagement solution helps leaders keep a pulse on their employee engagement rates through powerful survey capabilities. It uses AI to synthesise survey results and provide feedback to help managers create interventions.

Lattice’s AI capabilities to help improve the employee experience are also increasing. Users will be able to create AI-generated onboarding videos, receive coaching feedback and more.

Performance Management

Employers have learned that maximising employee performance is about much more than performance reviews. They’ve also become more aware of the dangers of bias in evaluating performance. With AI tools, employers can increase their visibility over employee performance. HR AI tools can also help improve coaching and reduce manager bias.

Teramind

Teramind is an employee monitoring software that emphasises optimising not only employee behaviour but also company policies and procedures. It helps pinpoint potential hurdles for employees while also monitoring employee behaviours while logged into their work computers. To account for different teams and functions, Teramind’s monitoring is customisable. Termind also has features to help identify and prevent malicious behaviour.

Reclaimai

Reclaimai is an intelligent calendar that helps employees maximise their productivity at work and in their personal lives. It uses AI to learn from user behaviours and makes personalised suggestions to help each employee maximise their time. It also offers people analytics to provide team leaders insights on their team’s productivity. The app uses behavioural data to find the best times for recurring meetings, quiet times or weekly tasks.

Additionally, Reclaimai integrates with several popular project management and calendar tools, including Slack, Asana and Google.

Textio Lift

Textio’s Lift product uses AI to generate relevant and objective feedback to employees. It also uses AI to analyse manager feedback and flag common feedback issues. Specifically, the tool will detect whether the feedback is (or is not):

  • Relevant.
  • Direct.
  • Clear.
  • Actionable.
  • Appropriate.

Conclusion

AI has revolutionised the HR field, offering a wide range of powerful tools for every key function. These AI HR tools have proven to be invaluable to leaders who want to improve processes, strategy and productivity. By leveraging generative AI and machine learning, these tools can create invaluable efficiencies and precise data insights.

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