Plan International UK improved HR processes with confidence

Brightmine Plan International UK case study graphic

Name: Kate Turner
Title: Head of HR
Organization: Plan International UK
Industry: Non-profit
Organization size: 100-200

Plan International UK is a global children’s charity headquartered in the UK. It works with children growing up in some of the world’s poorest communities to ensure access to education, health care, clean water and future opportunities.

Kate Turner, Plan International UK’s head of HR, has been managing the organization’s growth. She needed to find an efficient way to improve HR processes and compliance.

Learn how the Brightmine HR & Compliance Center:

Templates ensured up-to-date policies and procedures.

Alerts and in-depth compliance guidance streamlined legal research.

Expert assistance service cut costs.

The Challenge

Keeping up with compliance with a quickly growing workforce

Kate Turner is the head of HR at Plan International UK, which has grown significantly over the past few years and continues to do so. It’s therefore essential for Kate’s team to constantly review their policies and ways of working to ensure that they are up to date and meet the organization’s needs.

Kate also wants to improve Plan International UK’s awareness of how other organizations operate and to benchmark some of the organization’s key data to improve processes.

The Brightmine Solution

A reliable HR partner for priority work

The Brightmine^TM HR & Compliance Center, formerly XpertHR tools and resources, provided Kate access to a suite of accurate, accessible resources to assist her with various important HR projects, from benchmarking to legal compliance.

The Results

Streamlined HR processes and practices

The HR & Compliance Center provided Kate and her team with valuable resources and guidance for important HR processes, saving time usually spent on research. By streamlining these processes, Kate was able to focus on more strategic HR projects.

1. Compliance alerts and live assistance

The regular email updates that Kate receives are “very helpful in ensuring [her] knowledge is up to date,” and she finds the employment law guide invaluable for researching specific legal compliance issues

“Having the HR & Compliance Center means that we can easily find information that we have confidence in, so we don’t have to waste time looking in different places. I find the HR & Compliance Center comprehensive and easy to understand,” says Kate.

Kate has also found the HR hotline to be “excellent.” Being able to submit a question by phone or by email means that Kate and her team rarely need to consult an employment lawyer, which has helped cut costs.

“Having the HR & Compliance Center means that we can easily find reliable information that we have confidence in,” concludes Kate.

2. Customizable model documents

The HR team at Plan International UK also utilizes a wide range of model documents on the HR & Compliance Center to ensure that its policies and procedures remain up to date. Kate finds that it has been very useful to be able to refer to the model policies.