Democratizing HR expertise with a team license

Name: Linda Gregory
Title: Industrial Relations Manager
Organization: Accenture UK & Ireland
Industry: Management and Consulting
Organization size: 5000-10,000 employees

Accenture is a global professional services company that provides leading information and technology and consulting services for organizations in several business sectors.

One of Accenture’s top priorities is their talent. And as an industrial relations manager, Linda Gregory understands HR’s important role in ensuring compliance and creating an excellent employee experience. She needed a way to ensure she and the HR team had the HR expertise and resources needed to execute Accenture’s talent strategy.

The challenge

Democratising HR resources and knowledge for a 100-person HR team

Linda Gregory wanted an HR and employment law resource that supported her needs as an industrial relations manager. She was also eager to provide her entire HR department access to reliable and up-to-date guidance they could utilise in their roles and to support the conversations they were having with staff.

The HR team is approximately 100 members strong with a variety of specialized roles. It includes generalists, employee relations specialists and reward specialists, as well as legal consultants and health and safety professionals.

Linda’s challenge was to give all of these colleagues access to the resources they wanted and needed without exceeding the budget. A subscriber since 2008, the Accenture HR team had six licenses to the Brightmine^TM HR & Compliance Center, formerly XpertHR tools and resources. Though team members loved using the HR & Compliance Center, not everyone had access.

The results

One team license. A wealth of ROI.

The Brightmine team license provides unrestricted access to the HR & Compliance Center for Linda’s entire team. With the team license, all of her colleagues can benefit from the full range of leading practices and legal compliance support available.

Feedback has been extremely positive, especially from HR staff that work from home or are often out of the office. Access to the HR & Compliance Center “means they are able to access the information they need from anywhere, which is much more versatile than having to refer to hard copies or research different resources,” says Linda.

Linda was able to demonstrate the value this would offer to the business and how it would allow for a consistent resource to be embedded in the organization.

Several of her junior team members have also benefitted from being able to use the service for their studies and CIPD qualifications, as well as their work.

“It’s a one-stop shop for all the HR resources we need,” says Linda, “and I am delighted with the team license. It’s more cost effective and easier to administrate. I wouldn’t be without it.”