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Why HR leaders trust the Brightmine HR & Compliance Centre over the competition

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Published: 29 November, 2024 | by Michael Hissey, Senior Product Marketing Executive at Brightmine

On the surface, it would seem that the Brightmine HR & Compliance Centre (formerly XpertHR tools and resources) and competitors perform the same functions for HR professionals throughout the United Kingdom. Both enable HR leaders to deliver employment law research back to their firms to help ensure compliance with employment laws and regulations. However, the usability, reliability and overall value of the two products vary widely. Let’s dive in to understand how.

At a glance

How the Brightmine HR & Compliance Centre brings more value

1. Brightmine HR compliance information and analytics isn’t just enough… it’s comprehensive

The HR & Compliance Centre contains around 1,000 templates on topics ranging from compensation and benefits to flexible working and diversity, equity and inclusion (DEI). Yes, some competitors list more than this amount. However, the real question is not how many templates a provider has, but rather whether the templates are comprehensive. This is because it’s practically impossible to do an exact comparison, as there are many ways to organise templates.

The HR & Compliance Centre’s templates are streamlined so that you don’t have to browse multiple templates to find the right one. This provides a user experience. Our easy navigability and insights empower HR leaders to work incredibly efficiently, instead of digging around through a cumbersome multitude of resources.

The HR & Compliance Centre has 20 complete contracts and agreements, which contain hundreds of individual clauses (Competitors mostly appear to count their contract clauses individually). In total, the HR & Compliance Centre houses 10,000+ resources, which are monitored by subject matter experts.

Brightmine also goes further (literally) in terms of the coverage it provides. Much of the competition is limited in scale to providing coverage for employment legislation in England and Wales only, while the HR & Compliance Centre provides comprehensive guidance for all the UK (England, Wales, Scotland, Northern Ireland). It also provides international coverage spanning 43 countries, including the United States.

2. Brightmine resources and AI are closely monitored by 50 internal human experts

Competitors can’t compare to the Brightmine HR & Compliance Centre when it comes to ensuring that clients can confidently navigate the evolving and challenging world of HR in the UK. The HR & Compliance Center provides smart technology and trusted HR expertise from a vetted team of HR and legal professionals employed by Brightmine — authors and editors are identified with their credentials clearly disclosed in the system.

3. Brightmine provides access to direct, in-depth compliance assistance through the legal advice line

Many of our competitors’ articles and resources are not readily attributable to any specific editor or author. It’s also worthwhile to note that while much of the competition has no set standard of certification or credentialization for their authors — whether that be legal degrees or professional certifications.

Much of the competition offers “24/7” advice lines. However, they mostly only intake queries over the phone, and wait times may vary.

The HR & Compliance Centre Legal Advice Line, on the other hand, allows you to ask in-depth questions over email that will receive prompt (within 24 hours), detailed, expertly authored responses from Markel Law LLP (UK only).

The HR & Compliance Centre keeps you ahead

4. Brightmine enables HR leaders to anticipate change, not just react to it

Brightmine enables HR leaders to anticipate change, not just react to it. It brings together AI-enabled technology and trusted legal and HR expertise to help you confidently navigate an ever-changing regulatory landscape. It features personalized content modules and email alerts, recommendations and AI-powered chat to deliver a powerful, intuitive interface. With these features, you’ll be able to quickly get to the information you need.

The content within the HR & Compliance Centre is actively updated by our Brightmine experts including compliance and leading practice guidance. This empowers HR professionals to stay on top of legal developments and HR trends.

We include an explanation of changes to any guidance on the article itself, and our customers receive an alert whenever an article relating to a topic of interest to them has been updated. This makes staying up to date with developments easy and lessens the of having to horizon scan.

HR Compliance leader reviewing legal updates in the Brightmine Legal Timetable resource.

The Brightmine user experience

5. Our user experience is a benefit, not an onboarding hurdle

The HR & Compliance Centre’s dashboard is customised for each user. In addition to showing saved, last viewed and trending resources, Brightmine uses AI to recommend resources that will best fit each individual user’s compliance needs.

Additionally, the Brightmine Customer Success Team is there to help customers every step of the way, with a straightforward onboarding process and regularly scheduled webinars that provide guidance on how to best leverage the product. All customers are also assigned a dedicated account manager to serve as their main contact within Brightmine so that their needs are always attended to.

Trusted by the world’s best HR teams

Greater London Authority


Patrick Alleyne

Senior HR Manager

“Once I had been told about the HR & Compliance Centre and was given a demonstration, it seemed the only way to go. Once each person had an account, they could just log straight on and access the information immediately.”

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Kingswood Group


Gemma Todd

Head of HR Services and Projects

“Because Brightmine is keeping everything up to date, we know that we can just go through and check to make sure that it’s still on point, which allows us to operate efficiently and deliver a layer of value add tailored to each client.”

Plan International UK


Kate Turner

Head of HR

“Having the HR & Compliance Centre means that we can easily find information that we have confidence in, so we don’t have to waste time looking in different places. It’s comprehensive and easy to understand.”

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Take the next step

Certainly, there are many competitors to the Brightmine HR & Compliance Centre that serve similar base-level functions. One, however, comes out on top — and that’s the HR & Compliance Centre. The value we deliver to our users is exemplified through a more intuitive user experience, coupled with more comprehensive and trusted guidance — empowering HR leaders to make the best possible decisions for their firms.

With the unique combination of critical, AI-enabled technology and trusted expertise, Brightmine is the product of choice for HR leaders who want to deliver brighter business outcomes. Ready to join them? Sign up for a FREE trial today.