Helping to scale and expand Clinical HR towards exponential growth
Name: Kara D. Kelley, SPHR, SHRM-SCP
Title: CEO
Organisation: Clinical HR
Industry: Human Resources Consultancy
Clinical HR is a privately owned HR consultancy managed and operated by Founder and CEO Kara Kelley. Kara is an outstanding HR professional with 10 years of hands-on experience with the business side of dental and medical practices. Besides her role as the CEO of Clinical HR, she is also a Society for Human Resource Management Senior Certified Professional (SHRM-SCP) and holds a Senior Professional in Human Resources (SPHR) designation from the HR Certification Institute (HRCI).
Clinical HR focuses on providing outsourced HR solutions to small to mid-sized dental and medical practices throughout the United States that do not require or are not able to handle such tasks internally. Since opening her firm in 2019, Kara has grown her business substantially, requiring her to rely on solutions to facilitate rapid growth at scale.
Learn how the Brightmine HR & Compliance Centre:
Eased the burden of producing documents with customisable templates
Provided comprehensive resources to support business growth
Streamlined services by cutting time spent on compliance research
The challenge
Distilling and clarifying legislation to help create content
Originally founded and focused on the needs of practices in Texas, Clinical HR has since expanded to provide services to dental and medical practices in 23 states. One of the key HR services Clinical HR provides to its clients is the writing, research and maintenance of employee handbooks.
As such, Kara must conduct extensive research into employment laws in each of the states and jurisdictions in which her clients are based. Kara also works as an educational speaker for HR consultants across her region.
Tasked with understanding and distilling extensive and varying laws that were applicable to her clients and speaking event attendees, Kara needed a solution that would allow her to conduct research and create employee handbooks at scale.
The Brightmine solution
Customisable templates and resources for bespoke client needs
Professional organisations (such as SHRM) and traditional research methods could only go so far in providing Kara with the information she needed at the pace she needed. To scale, she needed a tool that could provide expert guidance on state and local employment laws in an instant. She needed a tool that could provide templates and resources that would ease the cost and streamline the process of bespoke handbook production. Kara decided to partner with the BrightmineTM HR & Compliance Centre, formerly XpertHR tools and resources, because she knew that it provided both – making her efficient enough to provide value to her clients at scale.
The results
Comprehensive resources helped scale services and supercharge profits
Kara first partnered with Brightmine in early 2023, when she saw a real spike in demand for her services. She needed a tool that would empower her to not only provide excellent service to clients at scale, but also ease the burden of production so she could focus on other essential business activities, such as marketing and business development. Brightmine enabled her to make this growth-focused shift.
“Brightmine provides me with resources that I can read and pull from with ease, reducing the amount of time and resources I spend researching. This empowers me to provide excellent service as I continue to grow,” says Kara.
Since beginning their partnership with Brightmine, Clinical HR has grown by 228% – more than doubling its top-line revenue year-over-year. Additionally, Brightmine resources freed her to focus on marketing and business development. As a result, Kara has been able to increase her profitability exponentially.
“Thanks to Brightmine, I’ve more than doubled my top-line revenue year-over-year, increasing my profitability by close to 500%,” explains Kara.
All in all, partnering with Brightmine has allowed Clinical HR to provide a quality of service to their clients that is unparalleled, all while enabling exponential business growth. It has empowered Kara Kelley to establish her own personal brand as a best-in-class HR consultant and has enabled her to build her business on an unshakeable foundation.
Clinical HR
Kara D. Kelley, SPHR, SHRM-SCP
CEO
“The more I use it, the more impressed I am with it. I ran my numbers after the first 90 days after implementation, and my revenue nearly doubled from the same period the year before. I 100% credit this to the efficiency I’ve gained by using Brightmine HR & Compliance Centre.”
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